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India / Turnaround / The bank is asking questions
What your numbers say · India · Since 2006

When the bank starts asking questions

A lender sees your account every day. By the time they call, your numbers have already told them a story.

Authors of 24 Hour Business TurnaroundSince 2006CFO-led teamNumbers first, then the fix
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AI

Sample data for illustration · CFOAvatar by CFOSurge
Why CFOSurge

Why owners trust us with their numbers

The authors

Wrote the book on it

Our co-founders wrote 24 Hour Business Turnaround.

See the book →
The CFO team

Serving companies since 2006

A CFO-led team that reads your numbers before it recommends anything.

Read client words →
CFOAvatar, the AI CFO

Checks your numbers daily

It complements every turnaround, so causes are caught early and every fix is tracked.

Meet CFOAvatar →
The short answer

Banks watch conduct.

How much of the limit is used. Whether it ever drops.

How fast cheques return. Whether statements are on time and match the accounts.

When they ask questions, they have seen a pattern.

Know your own numbers first.

Why is the limit full? What is the cash cycle doing? What is the plan?

Then meet the bank with that, not with answers made up on the call.

2006serving companies
13 weeksthe cash forecast we build first
90 daysto a plan with owners and a scoreboard
DailyCFOAvatar checks your numbers
The pattern at a glance

From the numbers to the change

  1. Your numbers sayLimit at the ceiling most days, delayed stock statements, queries about cheques and credits
  2. The cause underneathCash trapped, money moving between accounts, thin headroom, uneven reporting
  3. What changesGet your own story straight first, bring a plan and a forecast, then meet the bank
  4. What to expectTrust kept, terms preserved, options open

An illustration of how the thinking runs, not a client result.

The numbers

The numbers to open first

These are the numbers lenders usually look at. Compute them yourself before the meeting.

NumberHow to get itWhat worries us
Limit utilisationAverage drawn / sanctioned limitClose to the ceiling with little or no fall during the month
Drawing power vs limit(Stock + eligible debtors) less the bank's margin, against the limitDrawing power below the sanctioned limit
Interest cover and debt service coverage (DSCR)Operating profit / interest; cash available / debt serviceFalling, or below your sanction's covenant
Days overdue on any facilityDays beyond due dateAny slippage, even for a few days
The causes

Likely causes, and how the numbers test each

Possible causeWhat you would see in the numbers
Cash trapped in debtors or stockLimit full while profit is positive; working-capital days up
Statements not matching the accountsStock or debtor statements differ from books; late submission
Funds leaving the businessDrawings, related-party loans or fixed asset spend from the limit
Real lossesOperating losses funded by the cash credit
The change

What to change, in order of effect

Reconcile first.

Make stock, debtors and book numbers agree before the bank compares them.

Build the cash story:

why the limit is full, how long, and how it comes down. Use a 13-week forecast.

Prepare the pack:

latest accounts, ageing, forecast, the cause and the plan.

Meet the bank early and volunteer the bad news,

with a specific plan and request.

Fix the conduct:

regular statements, no unexplained credits, and hold to the plan.

Business under pressure? Let a CFO read your numbers.

A senior CFO reads them with you and tells you what is really going on. No cost, no obligation.

The result

What to expect, and when

A prepared conversation can change how a lender treats the account within a review cycle. If the business is genuinely in difficulty, early disclosure with a plan is the best position you can negotiate from.

Watch out

Mistakes that make it worse

  • Hiding the cause and hoping the questions stop.
  • Shifting funds between accounts to look better.
  • Asking for a bigger limit without explaining why the current one is full.
  • Waiting until the first overdue.

Go deeper

CC limit always full: the owner question

The AI CFO

CFOAvatar complements every turnaround

A human CFO sees your business at the review. Problems do not wait for the meeting. CFOAvatar is connected to your accounting data and checks your numbers every day, so the scoreboard in a turnaround is always current. Ask it what an owner in trouble would ask:

Ask CFOAvatarSample answers · ₹

Tap a question to see how CFOAvatar answers from a company's own numbers.

These answers use an illustrative sample company. Connected to your accounting system (Tally, Zoho Books, Busy, SAP or others), CFOAvatar answers from your live ledger, and your CFO reviews the advice that matters.

See how CFOAvatar works with your CFO →

In our clients' words

What owners say after the numbers started talking

Air-conditioning sales & service
They even worked with us to finetune our software (Gross Mart) so we could get micro-level details on various aspects of the business. On top of that, they streamlined our receivables follow-up process and provided valuable guidance on bank loans and valuations.
S. SridharManaging Director, Lakshmi Aircons Private Limited
Services
They have facilitated us in putting both process and financial systems in place as well as take some very difficult but required decisions. We are indeed pleased to record our appreciation of their individualized, friendly and timely support in our activities during the course of their association.
Thrive 360 EastCFOSurge client
Financial services
You have planned to set goals along with me and have been proactive in ensuring that we reach milestones as planned. In the event you depended on me for my inputs or consent, you have been prompt and caring in ensuring that we do not waste time.
HKG Fund Manager Pvt. Ltd.CFOSurge client

Quoted word for word from our clients. Read more client words →

FAQs

Questions owners ask us

Why is my bank asking about my account?

Banks monitor conduct: limit use, delays, cheque returns and statements. A pattern they find unusual triggers questions.

Should I increase my bank limit?

Only if the numbers show a real need for working capital and a path to repay. A bigger limit funding losses worsens the problem.

What if I am already overdue?

Speak to the bank now with a plan. See our debt restructuring and lender negotiation page.

Prepared by the CFOSurge India CFO team · Last updated 30 October 2026. General information, not advice for your specific situation.
Disclaimer. This page is general information for readers in India. It is not legal, tax, accounting, financial or investment advice. Laws, regulations and lender policies change; this page reflects what we could confirm on 30 October 2026. Examples are illustrations, not quotes, predictions or promises of results. Check current rules and take advice from a qualified professional on your own situation before you act. CFOSurge (Soatech Solution Pvt Ltd) accepts no liability for decisions made only on the basis of this page.

Let your numbers speak first. Then decide what to change.

Book a free turnaround consultation. A senior CFO reads your numbers with you, finds the cause behind the problem and tells you what is worth changing.