CFOSurge – Real CFO, Real ImpactIndia
India / Turnaround / Retail turnaround
Industry turnaround · India · Since 2006

Full shelves and a quiet till

Retail is stock, rent and people. A bad number in any of them takes the others with it.

Authors of 24 Hour Business TurnaroundSince 2006CFO-led teamNumbers first, then the fix
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Sample data for illustration · CFOAvatar by CFOSurge
Why CFOSurge

Why owners trust us with their numbers

The authors

Wrote the book on it

Our co-founders wrote 24 Hour Business Turnaround.

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The CFO team

Serving companies since 2006

A CFO-led team that reads your numbers before it recommends anything.

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CFOAvatar, the AI CFO

Checks your numbers daily

It complements every turnaround, so causes are caught early and every fix is tracked.

Meet CFOAvatar →
The short answer

Start with store-level and range-level profit.

Overall figures hide it.

Some stores and some lines pay for the rest.

Read stock turns by category.

Read gross margin after markdowns.

Read each store's contribution after rent and staff.

2006serving companies
13 weeksthe cash forecast we build first
90 daysto a plan with owners and a scoreboard
DailyCFOAvatar checks your numbers
The pattern at a glance

From the numbers to the change

  1. Your numbers saySales per store flat, stock rising, rent as a share of sales climbing
  2. The cause underneathStock bought for ranges that do not sell, discount clearing to survive, stores that never paid back
  3. What changesRange and stock review by store, markdown discipline, close or renegotiate stores that cannot pay their way
  4. What to expectStock turns up, margin steadies, the stores that remain earn

An illustration of how the thinking runs, not a client result.

The numbers that matter most here

Review monthly, by store and by category.

NumberWhy it matters in this business
Stock turns and stock age, by categorySlow ranges tie up cash and force markdowns
Gross margin after markdownsHeadline margin is often not what is earned
Store contributionSales less cost of goods, staff, rent and local costs
Sales per square foot or per employeeProductivity of space and people
ShrinkageLosses in stock that are not sales

What trouble usually looks like

The numbers showThe cause is often
Margin falling, sales steadyMarkdowns used to clear over-bought ranges
Cash tight, stock highPurchasing detached from sell-through
Several stores lose moneyRent set in a better year, or poor locations
Peak season missesWrong stock at the wrong time

How we would sequence a turnaround

Contribution by store,

with a plan for each loser.

Sell-through based buying

by category and size.

Markdown rules

started early, controlled by data.

Renegotiate or exit leases

that cannot be supported.

Cut the tail of ranges

and focus on proven lines.

Business under pressure? Let a CFO read your numbers.

A senior CFO reads them with you and tells you what is really going on. No cost, no obligation.

What is specific to retail

Retail turnarounds are usually won in purchasing. Money is spent on stock months before it is sold; a purchasing error costs a year. Fixing the buying process pays for everything else.

Related reading

On the main CFOSurge India site: Trading and distribution CFO services.

The AI CFO

CFOAvatar complements every turnaround

A human CFO sees your business at the review. Problems do not wait for the meeting. CFOAvatar is connected to your accounting data and checks your numbers every day, so the scoreboard in a turnaround is always current. Ask it what an owner in trouble would ask:

Ask CFOAvatarSample answers · ₹

Tap a question to see how CFOAvatar answers from a company's own numbers.

These answers use an illustrative sample company. Connected to your accounting system (Tally, Zoho Books, Busy, SAP or others), CFOAvatar answers from your live ledger, and your CFO reviews the advice that matters.

See how CFOAvatar works with your CFO →

In our clients' words

What owners say after the numbers started talking

Product business
Thanks to CFOSurge, we now know exactly what each product contributes to our bottom line. Our sales team operates with clear geography-wise data, our accounts are well-maintained, statutory payments are handled systematically, and our inventory is finally accurate. They didn't just fix our books—they helped us plan for growth.
Vijay R. KumarMD & CEO, Noarch Innovations Private Limited
Trading & distribution
What truly sets them apart is their ability to dive into the details—cash flow, operations, and compliance—while simultaneously offering strategic insight that supports long-term decision-making. Their guidance has always been practical, thoughtful, and tailored to our specific needs rather than one-size-fits-all solutions.
Karun MathewPartner, Kripa Agencies
Air-conditioning sales & service
Working with CFOSurge has truly transformed how we look at our business finances. They helped us set up monthly business plans right down to the bottom line, which has given us so much more clarity and control. Highly recommend them to any business looking to get a real grip on their numbers!
S. SridharManaging Director, Lakshmi Aircons Private Limited

Quoted word for word from our clients. Read more client words →

FAQs

Questions owners ask us

Why am I discounting so much?

Often because stock was bought ahead of demand that did not follow. The fix is in buying, not in markdowns.

Should I close loss-making stores?

Only after checking whether rent renegotiation, range changes or staffing could make them pay. The store contribution decides.

What is a stock turn?

How many times stock is sold and replaced in a year; cost of sales divided by average stock.

Prepared by the CFOSurge India CFO team · Last updated 30 October 2026. General information, not advice for your specific situation.

Let your numbers speak first. Then decide what to change.

Book a free turnaround consultation. A senior CFO reads your numbers with you, finds the cause behind the problem and tells you what is worth changing.