What keeps hospitality & tourism owners up at night
Award wage and super increases
Annual award reviews and the 12% Super Guarantee lift labour cost every year. Forecast them, then price for them.
Seasonality
Tourism peaks and winter troughs need a 12-month cash plan.
Multi-venue blind spots
Group results hide a loss-making venue. Report weekly by site.
Payday Super
Since 1 July 2026, super must be paid with wages and reach the fund within 7 business days of payday. That has changed the cash rhythm for weekly-paid hospitality teams.
The KPIs your CFO should report
| KPI | Why it matters |
|---|---|
| Prime cost % | Labour + COGS as % of revenue |
| Labour % by day-part | Rostering efficiency |
| Revenue per available seat / room | Yield |
| Venue EBITDA | Which sites earn their keep |
| Wastage & stock variance | Theoretical vs actual |
| Cash weeks of cover | Buffer for quiet season |
All of these appear live in CFOAvatar, your AI CFO dashboard.
Ask CFOAvatar: sample questions
Run the numbers
How CFOSurge works with you
One of our Australian CPA partners owns your relationship, leads board and investor conversations, and signs off the advice that matters.
Experienced CFOs and analysts with Big Four and Fortune 500 backgrounds build your forecasts, reporting and models, working to Australian business hours.
Connects to your accounting software and watches cash, margin, debtors and KPIs every day. It answers questions 24/7 and flags risks before month-end.
Frequently asked questions
What KPIs should a restaurant track weekly?
Prime cost %, labour % by day-part, average spend, covers, wastage and venue EBITDA.
How does Payday Super affect hospitality cash flow?
Super now leaves your account with every pay run instead of quarterly. For weekly-paid teams, the cash buffer you used to have between quarters is gone, so forecast it weekly.
Can a CFO help with a second venue?
Yes. We model fit-out, ramp-up and break-even, and the impact on group cash and covenants.
Do you work with tourism operators?
Yes. We plan seasonal cash, deposits and staffing, and set up yield reporting.